Configuring BlackFog with a Proxy server
Detailed description of how to setup BlackFog with a proxy server on Microsoft Windows 7 or later.
Windows 7 TLS 1.2 Support required patch
If you would like to support the most secure protocol running BlackFog and Windows 7 TLS it is important that your operating system is updated to support TLS 1.2, currently the most secure protocol. This is important for secure communication to the BlackFog servers. This patch from Microsoft will apply the necessary registry keys to take advantage of this protocol on Windows 7, Windows Server 2012 and Windows Server 2008 R2 SP1 installations. This is quite important if your business wants to ensure compliance with PCI (Payment Card Industry) standards and is a mandatory requirement.
BlackFog License Key Activation
BlackFog provides essential protection from cyberattack using on-device data exfiltration. In order to activate the application on your device it is necessary to apply the license key as detailed below. First you will need to download and install the application onto your device. Please download the application for your device from our downloads page. License Key Activation. When you purchase BlackFog you will receive an email with a License Key (for desktop application) and a PIN Code (for mobile apps) to activate the application. You will need to use your activation account email and the appropriate [...]
Multiple devices reported as identical under VMWare
When running BlackFog on Virtual Machines under VMWare they may appear as identical devices within the Enterprise console. When BlackFog identifies devices it uses a multi-step procedure to determine the serial number of the device. This involves first querying the system for a unique serial number directly from the machines BIOS. If this fails then it is able to generate a number based on other system hardware. When running in a virtual machine there is only a virtualized BIOS available. Typically virtual machine images are created with unique numbers when they are generated. However, if an image is cloned [...]
Creating an Installer Log File
When running the BlackFog installer there are a number of command line options available for creating an installer log file to help debug any problems. In rare instances there might be missing software or insufficient patches on the machine for installation which can be difficult to diagnose. In these instances we suggest that a log file is produced to help debug the installation. If you are using the exe based installer use the "/L*V" command as shown below to turn on logging and create the appropriate file. If you are using the MSI installer then you can execute [...]
Mobile Device Group Key Assignment
If you are installing BlackFog on mobile devices within an Enterprise it is often necessary to directly assign devices to groups at the time of license registration. This group key assignment is available within BlackFog when applying the PIN code to register the device. First, it is necessary to obtain the group key from the BlackFog console. Login and navigate to the Groups menu and look for the group that you wish to assign. You will see that there is a special group key listed at the end like the one shown below. Now we can add this [...]
