FAQ 2016-10-13T13:17:34+00:00

Frequently Asked Questions

Does BlackFog collect any information about me? 2016-06-23T06:28:37+00:00

The short answer is NO. BlackFog is very conscious about Privacy and we do not collect information about you. In fact, BlackFog makes you aware of what information other applications are collecting and where all your information is going (whether you have consented or not).

The only information that is sent to our servers is the IP address of the destination request so that we may geo-locate it for you and send back the result. We do not keep log files about this activity and the results are only consumed by BlackFog and cached locally for later use.

How is BlackFog updated? 2016-06-22T20:38:01+00:00

BlackFog utilizes different rule sets to protect your device. These rules are managed and updated within the application automatically. BlackFog periodically checks BlackFog servers for updated rules and downloads new ones as necessary.

In addition, BlackFog periodically provides application updates to providing additional features and bug fixes. The application checks for updates every few days and allows you to install the update if desired.

How big is the Ransomware problem? 2016-06-22T16:24:14+00:00

Ransomware is growing exponentially over the Internet right now. By holding your device and more importantly your data to ransom you have little choice but to pay the cyber criminals to get it back. Let’s face it, no one wants to lose all their photos, music or customer records (along with massive fines). Even if you have diligently backed up, what is to stop them coming back again. Not to mention all the time it is going to take you to recover your files.

The only way to prevent Ransomware is to ensure you are protected with a product like BlackFog which stops the activation and installation in the first place.

 

Will BlackFog slow down my machine? 2016-06-30T13:51:35+00:00

BlackFog has been specifically designed to have little to no impact on your machine in terms of performance. If anything you should notice your machine is noticeably faster because it is preventing the transfer of vast amounts of information from your machine over the network.

From a CPU perspective BlackFog uses around 1-5% (depending on Operating System and processor) during normal network operation and 0% on idle. Your browser typically uses 20% or more depending upon the site you are visiting. BlackFog also uses only small amounts of other system resources such as memory and drive space.

How many resources does BlackFog consume 2016-10-13T13:17:41+00:00

From a system resource perspective BlackFog Privacy was designed to be very lightweight. In fact, the BlackFog Privacy executable occupies approximately 2MB of drive space and the whole package around 20MB. It has been developed in the same language as the underlying operating system and has no dependency on other runtime frameworks, so it is very fast.

BlackFog Privacy has a small memory footprint of around 25MB and uses less that 5% CPU at its peak. Routinely you will see it around 1-2% on a very active machine.

 

 

Why do I need BlackFog if I have an Anti-Virus product already? 2016-06-22T14:44:27+00:00

Anti-Virus products focus on what to do AFTER you have been infected and provide little or no solution to prevention. BlackFog focuses specifically on real-time network threat detection and preventing spyware and ransomware from infecting your machine in the first place.

By proactively blocking threats and distribution networks associated with infections and focusing on prevention through anomaly detection and outbound activation we can eliminate over 99% of threats.

For an in depth look at our technology we highly recommend you look at our technology presentation.