Transparency is a key goal in the relationship between the organization and its MSP partner, but it isn’t the same as trust. Organizations should not offer permanent access privileges to their partners or skip authentication requirements for the sake of production. These are critical elements of zero trust architecture, and they offer valuable resilience against supply chain attacks.
Businesses that adopt zero trust architecture are better positioned to protect themselves against these kinds of attacks. When an MSP’s network is compromised, zero trust policies ensure your network’s security does not immediately collapse as a result. The fewer privileged accounts you have roaming your network, the harder it is for cybercriminals to compromise and exploit them.
Zero trust architecture consists of a collection of technologies and policies that help prevent unauthorized users from moving laterally through compromised networks. These may include policies that specify multi-factor authentication for accessing sensitive data, or highly advanced technological solutions like log monitoring with user entity and behavioral analysis.
To optimize security outcomes using zero trust principles, information security leaders must recognize that managed service providers are essentially trusted insiders by default. They need deep, wide-ranging access to different parts of your network in order to do their job, and that comes with security risks.
Security-oriented service providers understand these risks and avoid letting their customers ignore security best practices. If your MSP insists on deploying a zero trust framework and regularly reviewing user access privileges, it’s a good sign.
The very best MSP’s will make targeted, personalized recommendations based on the unique security profile of your organization. They may even run simulations and gather data to support their arguments for hardening your network’s defenses.