TeamViewer screen freezing
When using BlackFog with TeamViewer some users may notice that the screen may sometimes freeze.
General Data Protection Regulation Statement (GDPR)
The EU General Data Protection Regulation (GDPR) is a significant piece of European legislation which will come into force on May 25, 2018. It builds on existing data protection laws, strengthening the rights that EU individuals have over their personal data, and creating a single data protection approach across Europe.
Working with Terminal or Remote Desktop Services
BlackFog has been designed to work with Microsoft Remote Desktop Services (aka Terminal Services). When installed within a server environment and Terminal Services enabled BlackFog is able to protect all logged in clients.
How to control notifications
BlackFog communicates with the user about possible threats through the Windows notification system. It writes detailed activity to a log file and database.
What does Terminal Services Inactive mean
BlackFog is able to operate in a number of different environments, from VDI, and Virtual Machines through to Remote Desktop Services / Terminal Services mode.
What are the limitations of the trial edition
BlackFog Privacy is available as a 30 day trial. The Trial is fully functional, with no limitations for the entire 30 days.
Protection Inactive message
When the BlackFog client is running some users report the message "Protection Inactive" below the Network tile. This means that the underlying service "Privacy Service" is no longer running. There are several reasons why this can happen.
Error applying policy when starting BlackFog
When starting BlackFog Privacy some users have reported an error when reviewing the log file. The error states that the Policies cannot be applied due to an error.
Prevent Trend Micro removing BlackFog executable during cleaning
If you are running Trend Micro AV Security suite you may notice that it randomly removes legitimate applications like BlackFog Privacy while it is cleaning your computer.
