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How to fix install error code 12029

When installing BlackFog on a damaged Windows 7 or later computer you may get error code 12029 reported from the installer. The installer checks for a viable machine before installing and so when it sees it is damaged it will halt installation.

This error indicates that your system has a damaged Internet Explorer installation which can be any of the following reasons.

  • Corrupt download or incomplete installation of Internet Explorer software.
  • Corruption in Windows registry from a recent Internet Explorer-related software change (install or uninstall).
  • Virus or malware infection that has corrupted Windows system files or Internet Explorer-related program files.
  • Another program maliciously or mistakenly deleted Internet Explorer-related files.

One way you can try to recover from this error is by using the built-in system integrity check as follows:

To run System File Checker (Windows XP, Vista, 7, 8, and 10):

  1. Click the Start button.
  2. Type “command” in the search box… DO NOT hit ENTER yet!
  3. While holding CTRL-Shift on your keyboard, hit ENTER.
  4. You will be prompted with a permission dialog box.
  5. Click Yes.
  6. A black box will open with a blinking cursor.
  7. Type “sfc /scannow” and hit ENTER.
  8. System File Checker will begin scanning for Error 12029 and other system file problems (be patient – the system scan may take a while).
  9. Follow the on-screen commands.

If you still have trouble after this you may already have a malware infection and suggest you use Windows Security Essentials to resolve the issue before trying again.

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